We’ve been through this once before @ Liberty not being compatible with secure email systems such as Google:
http://thecomputerpeeps.com/2013/02/consignpro-and-liberty-are-incompatible-with-gmail/
We’re here again. Liberty is still incompatible with modern, secure email systems so RSW released the SMTP Relay utility — a stand-alone utility you install on each of your computers, which sends emails on behalf of Liberty. It too, doesn’t utilize modern security standards.
If you try to utilize Liberty’s SMTP Relay utility along with Google/Gmail, it will fail to send emails:
In your Google inbox, you’ll see a handy message telling you why:
From an app that doesn’t meet modern security standards.
Simple as that.
When software attempts to send emails, it has to follow certain rules, especially when it comes to SSL/TLS. Certain techniques simply aren’t considered ‘modern’ and will be blocked by secure email providers such as Google.
Google offers a workaround for this though — i.e enable the ‘Access for Less Secure Apps‘ (https://www.google.com/settings/security/lesssecureapps) feature:
ConsignPro suffers from this too.
Both vendors could easily fix this issue and any outside consultant or developer can verify what I’ve outlined above.
Dean
I am a Software Developer, System Administrator, and consignment software specialist. I currently manage hundreds of consignment workstations, point of sale systems, and database servers all across North America and I am the developer of Peeps' Software, Peeps2Go, and Peeps' Consignor Login for iOS and Android. I've been helping consignment & resale store-owners since 2003. I started The Computer Peeps in February of 2010. Peeps' Software launched in 2016 and is now on hundreds of systems all across North America. I have successfully converted dozens of stores from all of the major consignment software systems. After 20 years of working with consignment stores, I understand the unique challenges consignment & resale store-owners face. From electrical issues in old buildings or strip malls, to advocating for them when their old consignment software keeps crashing.