Norton 360 Scam Email

Norton 360 Scam

Recently, a handful of customers forwarded me emails to see if this was something that needed to be taken care of.

They’re hoping you’ll fall for the trick and respond based on emotion — no one wants to see a charge for hundreds of dollars which they didn’t authorize!

They’re hoping you’ll call them at the number in the email…

Which once they get you on the phone, there are any number of scams they’re going to try and pull:

  • Trick you into visiting some website to input your credit card info. for a “refund.”
  • Trick you into visiting some website/typing in a command to start remote access to your computer.
  • Get you to give them your credit card info. over the phone.
  • Etc., etc., etc.

And the emails all look very similar, but clearly, they are NOT from “Norton” (Symantec), as seen in the sender info.:

The text and phone number change just a little (helps avoid spam detection):

Nonetheless, it’s a complete scam.

Norton (Symantec) is never going to email from an ‘’ email address.

I was so proud of our customers for sending me these, because they knew something seemed off and they’d rather verify with The Computer Peeps vs. falling into a trap.  🙂

I am a consignment software specialist, System Administrator for hundreds of consignment workstations across North America, and developer of Peeps' Software! I've been helping consignment & resale store-owners since 2003. I started The Computer Peeps in February of 2010. After 18+ years of working with consignment stores, I understand the unique challenges consignment & resale store-owners face. From electrical issues in old building or strip malls, to advocating for them when their consignment software keeps crashing. I now manage hundreds of computer systems, servers & websites for store-owners all across North America and I am the developer/programmer of Peeps' Software -- the only software written FOR consignment & resale stores specifically.

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