While you can get an Access Violation printing tags in Liberty consignment software for myriad reasons, this post is focusing on one specific reason — i.e. if you add a second tag printer.
Summary
- If you have just one tag printer that has been printing properly before *today*, then you add a second printer to the same computer.
- Liberty will trigger an Access Violation any time you try to print a tag.
- You have to close Liberty, re-open Liberty, change the Tag Printer under Tools > Options to ANY printer other than your tag printer (e.g. PDF Printer, XPS Document Writer, etc.), print a tag to said printer, close Liberty, re-open Liberty, change the Tag Printer under Tools > Options to the desired printer.
So here’s the Print Price Tags screen in Liberty consignment software, ready to print to a newly-installed, completely functional Zebra LP2844 thermal tag printer:
And even though all printers are functional and are not faulting…
You’ll get an Access Violation when trying to print tags to ANY printer:
How to Fix This
- Close Liberty or use Peeps’ Kill Liberty button to force it closed.
- Open Liberty.
- Go to Tools > Options > Printing and change your Tag Printer to *any* printer — e.g. the Microsoft XPS Document Writer.
- Print tags to this temporary printer.
- Go back to Tools > Options > Printing and change your Tag Printer to your desired printer — e.g. your Zebra printer.
- Close Liberty.
- Open Liberty.
- Print tags — you should now be able to print without getting an Access Violation.
This issue is reproducible through the latest versions of Liberty consignment software (both 4.6c and 4.6d) and has been a known issue for at least 5 years.
Dean
I am a Software Developer, System Administrator, and consignment software specialist. I currently manage hundreds of consignment workstations, point of sale systems, and database servers all across North America and I am the developer of Peeps' Software, Peeps2Go, and Peeps' Consignor Login for iOS and Android. I've been helping consignment & resale store-owners since 2003. I started The Computer Peeps in February of 2010. Peeps' Software launched in 2016 and is now on hundreds of systems all across North America. I have successfully converted dozens of stores from all of the major consignment software systems. After 20 years of working with consignment stores, I understand the unique challenges consignment & resale store-owners face. From electrical issues in old buildings or strip malls, to advocating for them when their old consignment software keeps crashing.