[dropcap style=’square’ colored=’true’]W[/dropcap] hat are the benefits to having a support plan with The Computer Peeps? Simply put — there isn’t a single service provider other than The Computer Peeps that supports your consignment software, your computers, your network, your PCI Compliance, your backups, your social media, and every single piece of your consignment/resale technology stack, period.
Ask your consignment software vendor if they guarantee, in writing, that your systems are secure and 100% PCI Compliant. Ask your consignment software vendor if they monitor and maintain your systems 24×7. Ask your consignment software vendor if they provide complete system backups, off-site backups or antivirus. Ask your consignment software vendor if they provide complete social media training and assistance from people who get social media.
- We are your consignment software. After spending nearly a decade cleaning-up after the only consignment software options available, we took matters in to our own hands and wrote our own consignment software from the ground up. We grew tired of explaining why ConsignPro’s non-normalized database design leads to data corruption. We grew tired of explaining why Liberty’s utilitarian approach to user interfaces and workflow, leads to our clients constantly calling in to explain that “Liberty’s locked-up again.” We can backup everything we’re saying with nearly a decade of support issues and hundreds of clients.
- We are your consignment system administrators. We understand and support every layer of your technology *stack*, from your network, to your computers, to databases, to security, to PCI Compliance, to backups, to your website, to credit card processing, to security cameras – there isn’t a single layer we do not specialize in.
- We are your consignment hardware vendor. We build, configure, and warranty our own MiniPeep computers. We replace any hardware purchased from The Computer Peeps.
- We are your social media magis. We understand social media and how much ‘noise’ there is when it comes to effectively utilizing it. We monitor your social media, train you, follow-up with you, and interact with your pages so you’re getting the absolute-most out of your social media.
[one_half] [box with_bg=”true” inner_padding=”small”] [heading type=”h3″ no_top_padding=”true” underlined=”true”]Peeps’ Support & Monitoring[/heading]
[highlight]$50/per week[/highlight] – Unlimited incidents per month. Minimum of 6 months. Covers one store/location, with one workstation. Customers on our monthly plan will receive same-day response, if the call is not answered live.
- Real-time, off-site backups!
- Complete system backups!
- Remote access from home, phone or tablet!
- ESET NOD32 Antivirus!
- 24×7 System Monitoring & Maintenance
- Social Media Monitoring, Consultation & Training
- Peeps’ Consignor Login service!
- Consignment Software Troubleshooting/Questions/How Tos
- Complete PCI Compliance Management
- PC Clean Ups
- Printer Installation/Troubleshooting
[/checklist] [/box] [/one_half] [one_half last] [box with_bg=”true” inner_padding=”small”] [heading type=”h3″ no_top_padding=”true” underlined=”true”]Peeps’ Website Maintenance[/heading]
[highlight]$100/per month[/highlight] – Unlimited website changes/updates. Minimum of 6 months. Customer must provide all images, pictures and content for any changes to be made. Custom graphic design is available. Covers one website for one store/location.
- Website Uptime Monitoring
- Intrusion Detection + Prevention
- Website Hardening
- WordPress Core + Plugin Maintenance
- Image Changes
- Text Updates
- Document Updates
- Automatic website + database backups
- Additional changes/enhancements upon request (quoted separately)
- Hosting/server/domain management
- Best Practices @ reCAPTCHA, SSL, SEO, etc.
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Call us @ (888) 374-5422 today!