If you’re experiencing the Liberty Cloud outage (e.g. Liberty5, LibertyREACT, etc.) this post is for you.
Looks like there’s another possible outage for stores still using Liberty consignment software and Payment Logistics/Fortis as their credit card processor.
Looks like there was a brief Payment Logistics/Fortis outage. Multiple stores still running Liberty consignment software all reported error messages (invalid field) when attempting to process payments.
Yesterday Resaleworld announced it has been acquired and is now ‘sister companies’ with ConsignPro and SimpleConsign. If you’re a store owner that runs Liberty consignment software in your store, this post is for you.
Notice: As of 2/23/2024, there is a Liberty Cloud Outage that started Saturday, 2/17/2023.
From time to time, your state/region might change the tax laws in the area, or, you might’ve even started out with only a basic tax setup, but realize you now need another tax for specific types of inventory.
One of the suggested benefits of Liberty consignment software — i.e. that it’s a “multi-window program” — is one of its biggest issue makers and support call generators.
It really is insane, but not surprising — i.e. that people who use Resaleworld’s Liberty software, still can’t get their issues (with their own software!) resolved and have to call The Computer Peeps for help.
When the Item List Email in Liberty, depending on the version of Liberty you’re running, it’ll either just *appear* to send (but didn’t), or you could get an error.