Looks like there’s another possible outage for stores still using Liberty consignment software and Payment Logistics/Fortis as their credit card processor.
Looks like there was a brief Payment Logistics/Fortis outage. Multiple stores still running Liberty consignment software all reported error messages (invalid field) when attempting to process payments.
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tl;dr — If you’re getting a User Account Control prompt asking you to enter the administrator’s password for Paygistix, you have a bad install.
We’ve all seen it before on the news. Someone pays for something at store, a coffee shop, a gas station, etc. only to find they were charged way more than the charge was supposed to be for.
Introducing Peeps’ Paygistix Patrol, to properly and proactively prevent processing problems. 😛
Consignment software users who are also utilizing integrated credit card processing, typically utilize one of a few PIN Pads. Ingenico is one of the more-common PIN Pads in-use. From time to time, you might need to reboot your Ingenico iSC Touch 250 PIN Pad — e.g. to change the comm mode, to recalibrate the touch screen, etc.
You don’t have to pull the power cable or track down the power plug. Instead, just press and hold the Clear and – buttons until it reboots:
Peeps’ Consignment Software, as well as other consignment software, utilize the Ingenico series of PIN Pads for credit card processing. Hopefully this saves someone out there some time vs. trying to track down the power plug. 🙂