Looks like there’s another possible outage for stores still using Liberty consignment software and Payment Logistics/Fortis as their credit card processor.
We just had multiple stores that are still on Liberty, trigger reboot alerts, Peeps’ Kill Liberty alerts, etc. All stores confirmed they are unable to process credit card payments via Payment Logistics/Paygistix Client.
Stores are reporting a variety of errors, from ‘invalid account’, ‘invalid format’, or just time-outs/never connecting. These stores encountered similar errors/inability to process via Payment Logistics on Thursday as well.
Payment Logistics’ Paygistix status page shows no issues:
As does Fortis’ status page:
Payments appear to be going through intermittently, but as of 1:00 PM Eastern stores were still encountering errors.