TL;DR: Head to Control Panel > Windows Updates, click View Update History, click Installed Updates, uninstall KB4480960 (reboot) then uninstall KB4480970 (reboot).
If you want to skip the boring parts below:
- Walk around your store with a pen and paper and make note of each computer and where its network cable plugs-in at.
- Make note of each network ‘box’ — e.g. you modem, router, and any little hubs/switches.
If you run Liberty, you’ve likely seen Connection Failures more than once.
tl;dr – Payment Logistics requires ‘advanced’ network setup, which you are responsible for.
It’s Saturday. You’re not working at your store today, but an employee is opening and running the store for the day. They go to get online and realize there is no Internet connection. They try to use the consignment software on the computers throughout your store, but they get error messages. The credit card system is down too!!!
Are you heading to the NARTS conference in Scottsdale, AZ this year? If so, how you connect to the Internet while you travel, is something you should be aware of – i.e. your connection is likely not secure.
If you utilize security cameras or a mobile application that connects back to a ‘server’ at your consignment store, then this question will likely come up.
It’s Friday, the day after Independence day here in the States. We received an emergency email from a client who is unable to utilize their point of sale system for processing credit cards.