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AOL Data Breach, User Data Stolen

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AOL is reporting a massive data breach which affects a “significant amount of users”.  AOL is recommending users change their passwords immediately.

According to AOL’s Security Team:

This information included AOL users’ email addresses, postal addresses, address book contact information, encrypted passwords and encrypted answers to security questions that we ask when a user resets his or her password, as well as certain employee information. We believe that spammers have used this contact information to send spoofed emails that appeared to come from roughly 2% of our email accounts.

If you utilize AOL for your consignment software’s email functionality, or for your personal email, please be sure to change your password right away.

Internet Explorer 10 Update Failing

IE Fail

This week’s Internet Explorer 10 update (KB2828223) has been failing left and right…

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IE 10 Update Failing
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The subsequent result is Windows failing to start in Normal Mode upon reboot.  Forcing the system off and potentially booting the system into Safe Mode, is required in order to overcome the “stuck” system.  Upon a subsequent reboot, the system shows it is “failing” the update and rolling it back…

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Failure Configuring IE 10

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For clients on our System Monitoring service, we’ve disabled the IE10 update across the board and will manually address any installation issues.

We tracked 31 IE10 update failures this week…

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IE 10 Failures[hr]

If you do not have Patch Management in place, be sure to keep up to date with the weekly set of Patches coming from Microsoft.  These are released every Tuesday and in days prior, Microsoft releases the official announcement for each update.  This gives you the chance to manually test updates on one system, before rolling-out updates across each of your systems.

If you come in and find your computer “spinning its wheels” in the morning, we recommend giving it at least 15 minutes to ensure it truly is stuck.  If the system is unable to start Windows, the only option is to power-off the computer.  Let it ‘rest’ for a minute, then power-on the system again.  If the system is able to either recover and reprocess the update OR if it’s able to properly “fail” the update and rollback the system, then you should be able to proceed into Normal Mode.  If the system cannot recover, booting into Safe Mode With Networking is most-likely the next step.

As always, if you have any questions, let us know!

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