Prevent Accidental Overcharges with X-Charge

We’ve all seen it before on the news.  Someone pays for something at store, a coffee shop, a gas station, etc. only to find they were charged way more than the charge was supposed to be for.  I’m literally watching a news story right now where a customer bought coffee from Starbuck’s for $5.70, only they charged her $5,705.70 — i.e. the amount typed twice.  😐

I found it odd that a company of that size would have a point of sale system or credit card processor that would even allow such a large payment, let alone not heavily-prompt the employee.

Even Peeps’ Software for consignment/resale stores has built-in safety prompts for this:

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For stores utilizing OpenEdge’s X-Charge credit card processing system, which Peeps’ Software fully integrates with, it too has a built-in payment protection system.  By default, this is set at a maximum of $10,000:

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For some consignment/resale stores, that might not be an abnormal amount — e.g. furniture stores, stores selling high-end/designer handbags, etc.  For many, if not most stores, a $10,000 credit card payment is likely never a possibility.

So if you’d like to set a maximum credit card payment lower than $10,000, head to X-Charge > Server Settings > Credit Cards and you can reduce this to a safer amount that better-suits your store.