Enom Outage

Enom Outage

Enom — a domain registrar and DNS provider — has been experiencing an outage and has been down since Saturday, 1/15/2022.  Only now — roughly 48 hours after the outage began — does their status page reflect the issue Enom customers are experiencing.

Customers who have registered their domains at Enom and still use Enom’s DNS, are experiencing outages.  Mainly, their MX records (the ones that are responsible for email), are reporting as deleted:

Enom Outage Deleted MX Records

When attempting to log-in to Enom’s domain management portal @ https://access.enom.com/, it returns either an application error…

Enom Outage Access Panel Application Error

Or an unhandled exception from their web server:

Customers utilizing Enom for their DNS, but who have their domain records pointed to another provider for their website — e.g. Shopify — appear to be able to access their websites, so it’s not a complete outage, but with missing MX records, they’re unable to send and receive email, even if they’re utilizing another email provider such as Google Workspace.

And since Enom’s access panel/control panel is down, we can’t even transfer their domains to a new registrar, such as NameCheap, nor fix their DNS records.  So for the time being, until Enom resolves (no pun intended) their issues, customer’s domains and DNS records are essentially hosed.

Once this outage has been resolved, our recommended path will be to transfer domains off of Enom, over to NameCheap, then migrate DNS over to CloudFlare.

I am a consignment software specialist, System Administrator for hundreds of consignment workstations across North America, and developer of Peeps' Software! I've been helping consignment & resale store-owners since 2003. I started The Computer Peeps in February of 2010. After 18+ years of working with consignment stores, I understand the unique challenges consignment & resale store-owners face. From electrical issues in old building or strip malls, to advocating for them when their consignment software keeps crashing. I now manage hundreds of computer systems, servers & websites for store-owners all across North America and I am the developer/programmer of Peeps' Software -- the only software written FOR consignment & resale stores specifically.

Leave a Comment

Your email address will not be published. Required fields are marked *


Back To Top