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Peeps’ ConsignPro Settings File Alert Utility

Peeps' ConsignPro Settings File Checker

In the years I’ve been monitoring and maintaining systems for consignment store owners, I’ve found ConsignPro (CP.exe) has a propensity to crash at the end of the day, when closing.  When this happens, the following morning, ConsignPro will fail to open, reporting its settings file is missing:

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https://thecomputerpeeps.com/images/snaps/dean/15/2017-11-24_1653.png

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The problem:

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  • ConsignPro tries to rename its settings file from cp.ini to cp2.ini.
  • It then tries to make a backup of cp2.ini and name it cpini.back.
  • It fails to rename cp2.ini back to cp.ini.

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I don’t think ConsignPro should be renaming this file at all and I’ve outlined my reasoning in our original post about this issue.

From a system administrator’s perspective, with hundreds of clients relying on their businesses running smoothly when they open, I need to know the following things:

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  • Does that cp.ini file exist.
  • Can I restore a backup.
  • Can I be alerted when that file doesn’t exist.

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So I wrote my own application that we schedule to run every morning, on every system, so I (and my client) can be alerted if there’s an issue that was caused by ConsignPro crashing the night before.

Here’s Peeps’ cp.ini Checker:

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Peeps’ cp.ini Checker
Peeps’ cp.ini Checker | Click to Enlarge

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It’s a very simple application, with a very effective result — alert me and my client before their store opens, so they don’t have to start their day off on the wrong foot.

Some additional thoughts:

  • I don’t think ConsignPro should be renaming this file at all — it increases the chance for problems.
  • I think there could be better exception handling done by ConsignPro.
  • I think ConsignPro should keep redundant copies of the cp.ini file (like ConsognPro does w/ the consign.mdb file) and automatically choose the last-good file, if it’s not empty.

For clients utilizing Peeps’ Support & System Monitoring services, I automatically deploy this utility on all of our clients’ systems that are running ConsignPro.

I've been helping consignment storeowners since 2003. I started The Computer Peeps in February of 2010. After 15 years of working with consignment stores, I understand the unique challenges consignment and resale storeowners face. From electrical issues in old building or strip malls, to advocating for them when their consignment software keeps crashing. I now manage over 400 computer systems, servers, and websites for storeowners all across North America and I am the developer/programmer of our own consignment software, so we can help storeowners even more.

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