For ConsignPro consignment software users, you’ve been told for years, “Make sure you do your end-of-year backup!” Stores would call us, ask us how to do this, and every year it would be an ordeal as stores tried to accomplish this task.
Another call from a store, where the employee is reporting, “I’m trying to send emails in ConsignPro, it said it sent it to me, but I’m not receiving any emails!“
Just got off the phone with a customer that called-in to report, “We’re down — we can’t ring-up any sales!!!” Their issue? The NumLock key was off on their keyboard. 🙂 NumLock off = can’t type numbers using the numbers/keypad on the right = can’t type-in dollar amounts, item numbers, etc.