Tropical Storm Isaac Is On Its Way

Consignment stores in Florida – how’s your backup/disaster recovery plan looking?  Isaac is currently a Tropical Storm and it’s looking like it will be classified as a Hurricane come tomorrow night.  If your store flooded, do you have your consignment software’s database backed-up off-site?  Have you read our article on CrashPlan yet?

This is a good time It’s always a good time to discuss backups, regardless of your location.  Do you know for certain if your backups are even functioning properly?  When you close your consignment software each day and click ‘Yes’, do you feel extremely confident that your backup is being sent to at least one external disk and at least one off-site location?  What if you didn’t click ‘Yes’, did you still get a backup anyway?

With backups, you should know that your important consignor and customer data is being backed-up on a daily basis.  If you are holding your one and only backup on a USB drive in your purse right now, then your backup plan is not cutting it.  Think of all the items you’ve entered.  Think of all the consignors whose balances are still outstanding.  It’s easy to sweep backups under the rug, because it’s just bits…but it’s not.  Your backup is your livelihood.

If you have a backup of your database, how quickly can you get back up and running?  Do you have a temporary system at home you can bring in to get you by until a new system is configured?  It’s important to have a backup/disaster recovery plan.

Here’s a quick checklist:

  • Make sure your consignment data is backed-up to a removable drive – e.g. External USB drive, USB flash drive, etc.
  • Configure a supported, automated backup of your consignment software’s database.
    • These backups should take place in addition to and regardless of whether or not your daily shutdown backup takes place.
    • Liberty users – know what RWMaint is?  Do you know where it stores those backup files?
    • ConsignPro users – Do you know what the shadow backups are?  Know how to automatically copy those to another location?
  • Utilize a compatible online/off-site backup solution – e.g. CrashPlan.
  • Have a home computer or secondary store computer that can function as a stand-in, should your primary database server go down.

It’s not difficult to implement a solid, reliable, compatible backup system which provides you with a redundant set of backups.  Even using an online file-sync program such as SugarSync or Dropbox provides you with an off-site copy of your data.  The issue with programs such as Dropbox is, if you (or someone or something) accidentally delete your backup, it deletes it from all computers.  You can dig through the delete history to see if you can recover the file, but your data isn’t kept forever once deleted.

Hopefully this storm just blows right by, but we wanted to take this opportunity to make sure backups & disaster recovery are always in the back of your mind.  If you don’t have time to worry about that sort of stuff, then ask The Computer Peeps why so many consignment stores rely on The Computer Peeps’ Monthly Support Services.

Stay safe, everyone!

I am a Software Developer, System Administrator, and consignment software specialist. I currently manage hundreds of consignment workstations, point of sale systems, and database servers all across North America and I am the developer of Peeps' Software, Peeps2Go, and Peeps' Consignor Login for iOS and Android. I've been helping consignment & resale store-owners since 2003. I started The Computer Peeps in February of 2010. Peeps' Software launched in 2016 and is now on hundreds of systems all across North America. I have successfully converted dozens of stores from all of the major consignment software systems. After 20 years of working with consignment stores, I understand the unique challenges consignment & resale store-owners face. From electrical issues in old buildings or strip malls, to advocating for them when their old consignment software keeps crashing.

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