This week’s Internet Explorer 10 update (KB2828223) has been failing left and right…
The subsequent result is Windows failing to start in Normal Mode upon reboot. Forcing the system off and potentially booting the system into Safe Mode, is required in order to overcome the “stuck” system. Upon a subsequent reboot, the system shows it is “failing” the update and rolling it back…
For clients on our System Monitoring service, we’ve disabled the IE10 update across the board and will manually address any installation issues.
We tracked 31 IE10 update failures this week…
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If you do not have Patch Management in place, be sure to keep up to date with the weekly set of Patches coming from Microsoft. These are released every Tuesday and in days prior, Microsoft releases the official announcement for each update. This gives you the chance to manually test updates on one system, before rolling-out updates across each of your systems.
If you come in and find your computer “spinning its wheels” in the morning, we recommend giving it at least 15 minutes to ensure it truly is stuck. If the system is unable to start Windows, the only option is to power-off the computer. Let it ‘rest’ for a minute, then power-on the system again. If the system is able to either recover and reprocess the update OR if it’s able to properly “fail” the update and rollback the system, then you should be able to proceed into Normal Mode. If the system cannot recover, booting into Safe Mode With Networking is most-likely the next step.
As always, if you have any questions, let us know!
Dean
I am a Software Developer, System Administrator, and consignment software specialist. I currently manage hundreds of consignment workstations, point of sale systems, and database servers all across North America and I am the developer of Peeps' Software, Peeps2Go, and Peeps' Consignor Login for iOS and Android. I've been helping consignment & resale store-owners since 2003. I started The Computer Peeps in February of 2010. Peeps' Software launched in 2016 and is now on hundreds of systems all across North America. I have successfully converted dozens of stores from all of the major consignment software systems. After 20 years of working with consignment stores, I understand the unique challenges consignment & resale store-owners face. From electrical issues in old buildings or strip malls, to advocating for them when their old consignment software keeps crashing.