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on “ConsignPro and Liberty Are Incompatible with Gmail”

    • Dean
      Ultimately, what should really happen, is Liberty should receive proper functionality and not the workaround they implemented. From a programmer's perspective, they put the burden on YOU, not on the software itself. Liberty already has functionality built-in to it to let it send emails, but they didn't utilize that and instead, just added a quick-fix shortcut to launch your email software. There's just no reason for Liberty to not be able to send the email for you. Software to simplify your life! ;)

      So as of right now, it boils down to one, key issue - you cannot send emails to Accounts in Liberty unless you have email software installed AND configured on your desktop computer. e.g. Mozilla Thunderbird, Microsoft Outlook, etc. If you already have Microsoft Outlook installed and configured, then you have a 'Default Mail Client' on your computer (i.e. installed software which has been configured to send emails). So when you click the 'Send Mail' button (the button really should say, 'Launch Your Email Software'), Liberty should attempt to launch a new email via your Outlook program.

      It's 2013 and installing desktop software just to be able to send and receive email, is silly. If you have 4 computers at your store, email software has to be installed, configured, maintained, and backed-up on all 4 computers. This is a burden to the store. Why not just be able to go to outlook.com or gmail.com?

      For the SSL, or lack thereof, issue, it's a few lines of code to implement SSL support. Even if it's a day of programming, or a week of programming, is the response that it would 'cost too much' to add SSL support? Free software supports SSL, so a paid, 'boutique' application should support SSL as well. Since Outlook.com requires a secure connection, it appears as though Liberty would not be compatible with Outlook.com's SMTP settings.

      Let us know if you have any questions!

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