TL;DR: Head to Control Panel > Windows Updates, click View Update History, click Installed Updates, uninstall KB4480960 (reboot) then uninstall KB4480970 (reboot).
For ConsignPro consignment software users, you’ve been told for years, “Make sure you do your end-of-year backup!” Stores would call us, ask us how to do this, and every year it would be an ordeal as stores tried to accomplish this task.